Evaluating and Measuring the Rate of Access to Public Services Using Fuzzy Model Case Study: Mashhad Metropolis

Background & Aim: One of the vital consequences of the expedite growth of urbanization and the physical development of the cities of the country has been the disruption of the distribution system of the service centers in recent decades, causing the social inequality of citizens in accessing such services. Urban public services structure the city's physical, social and spatial nature; thus, irreparable effects are caused on the structure, the nature of the city and the class segregation of the urban neighborhoods due to injustice in its distribution, and faces urban management with serious challenges. The extension of the concepts of justice in the field of geography and urban literature, which began approximately 40 years ago, has recently led to new approaches in the field of epistemology. This study examines the spatial distribution of urban services in Mashhad metropolis with the aim of measuring spatial justice. Methodology: The present research is applied in terms of purpose and descriptive-analytical in terms of method. The data collection method is documentary and as a desk study and the technique used is a fuzzy method. Statistics and research indices were the distributions status of service use intervals at the level of 13 districts of Mashhad metropolis, obtained from a detailed plan. By measuring the research indices, the present research attempts to compare and classify the different districts of Mashhad in terms of the enjoyment rate of the access index, in order to provide a proper route for balancing the city development pillars. Findings: The analysis results indicated that approximately 10,381 hectares, equivalent to 30% of the city area suffers inadequate and relatively inadequate quality in accessing a variety of services, meanwhile districts 1, 11, and Samen were more appropriate than other districts. Also, districts 7, 6, and 2 lack the minimum zones with very good access to the services